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    Shipping & Delivery Policy

    Shipping & Delivery


    Luca currently ships to Peninsular Malaysia Only. For Sabah, Sarawak & Labuan, please contact us directly.

    We ship orders via our dedicated courier from GDex.

    • All prices on our website does not include shipping. Shipping cost will automatically be added during checkout.
    • There may be promotional offers for free delivery from time to time, so please stay tuned and check in often.
    • We deliver all orders using our standard packaging materials. We do not cater to any special packaging at the moment.
    • We are only able to deliver to one delivery address per order. If you would like to deliver to multiple addresses, please place your order separately for each unique address.
    • We strive to deliver your purchased products within the shortest time possible. All orders are processed as soon as payment has been made.
    • All orders are dispatched and delivered by our designated carrier from Monday to Friday, excluding weekends and public holidays.


    Shipping Rates

    Enjoy free shipping on all orders above RM2,000 applicable to only Peninsular Malaysia.

    For orders below RM2,000:

    Area / Sizes 1.6m x 2.3m 2.0m x 2.9m 2.4m x 3.4m
    Peninsular Malaysia (MYR) 25 40 55
    Sabah (MYR)
    Sarawak (MYR)

    Estimated Delivery Time

    Typically Malaysia deliveries are made within 4-10 working days.
    NON Malaysia deliveries are made within 14-28 working days.


    International Shipping

    Yes, we ship our rugs globally! Please contact us directly for further arrangements.



    You may pick up your products directly from our warehouse at:

    Lot no.17487, Jalan Dua,Taman Selayang Baru,
    68100 Selangor Darul Ehsan, Malaysia